FAQ
Where are you located?
The clinic is located in a quiet neighborhood in NW Portland in the Marshall Street professional building, Nestled between shopping and dining on NW 23rd and the trail systems of forest park.
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The space invites you in with a beautiful garden courtyard and a free off street parking lot with ample space, taking away the stress of having an appointment on the busy west side.
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What types of health insurance do you accept?
Both providers are currently in-network with Regence BCBS, Providence and Pacific Source.
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Dr. Rachel is also credentialed with Moda. Other insurers not listed can be billed out of network at this time.
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Molly is in-network with United HealthCare and Aetna. She's happy to provide a "superbill" for cash services that you can provide to your insurance company for reimbursement.
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How many treatments are typically needed?
This is highly individual! We consider the nature of the injury or illness, the age of the patient and health history, the length of time since the onset of symptoms and your overall state of health. While it's impossible to predict how many exact treatments are needed to achieve your goals, we can make some educated guesses. For acute cases of mild to moderate issues, we expect to see quite a bit of progress within 6 treatments. For chronic issues and more severe problems, it would not be uncommon to need more support; closer to 15-20 treatments. Additionally, we offer rehab exercises, diet + lifestyle advice, and herbal remedies + supplements to add to your treatments. Patients who actively follow our treatment plans tend to get better faster, which is why we offer a multi-faceted approach. Consistency is key!
How frequently should I come in?
Your service provider will communicate an appropriate treatment plan for your condition during your first visit. Generally, you're more likely to get the results you're looking for when you come in for consistent care: 2 appointments weekly in the beginning and then cutting back to once weekly. It's very rare that you'll get lasting relief from a single visit and both acupuncture and chiropractic work are cumulative; meaning your progress builds when you cluster treatment relatively close and you'll have more set backs if you wait too long in between visits.
What to expect after treatment?
We hope you feel great! That's the goal. However, it's not uncommon to feel sore for 24 hours after chiropractic care or orthopedic acupuncture. Patients often say that the post-treatment soreness is different from the pain they normally experience and they can tell something good is happening, kind of like getting sore after a hard workout at the gym. After that, patients tend to start feeling relief. For non-orthopedic acupuncture treatments, you might feel relaxed, floaty and a little sleepy after your visit. Make sure to stay hydrated, as we're making changes we want your tissues to be able to process everything and keep the blood flowing to heal any injuries.
Does acupuncture hurt?
Not really! We use needles that are significantly smaller than needles used for injections and blood draws- you'll be surprised! However, that doesn't mean you won't feel some sensation of the needle entering the skin. Acupuncture points on the hands and feet tend to be more sensitive as they have more nerve endings and those parts of our body take up more real estate in the brain. BUT it's a good thing! We want to make change and we want you to feel something. Your acupuncturist wants to make sure you feel safe and comfortable, while still giving you an effective treatment, so please speak up if it's too much. Occasionally you might feel sore or get a little bruise at the site of the needle insertion, but this is often very temporary. Some patients find they are a little nervous around needles, but they keep coming back because they get so much relief! That being said, acupuncture can be very gentle and still make big changes.
Do you treat pregnant patients?
Yes! Dr Rachel has a special pregnancy pillow designed for patients who need chiropractic care. She can help with the typical back and hip pain, that is so common in pregnancy, by using gentle adjustment and soft tissue work to balance out the pelvis and surrounding structures.
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Molly loves supporting women through fertility and IVF treatments with acupuncture. Pregnant patients can get support using Chinese medicine for a multitude of discomforts; insomnia, pain, morning sickness, stress, headaches, and fatigue. It's common for patients to get care through the first trimester for discomforts and then throughout pregnancy as needed. Many patients come back for labor prep in the 4-6 weeks before due date and a "labor induction" if needed. Molly also loves supporting patients with much-needed post-partum support with both acupuncture and herbs. Contact directly for post-partum house calls.
What age groups do you accept?
We offer care for teens and up. At this time, we do not treat pediatric patients, but we'd be happy to provide a referral for those who specialize in treating children 12 and under. Otherwise, all ages are welcome!